Patchouli Handcrafted bespoke cake toppers and figures - Keepsakes to treasure forever after the cake has gone!
F&Q`s
 
What are the cake toppers made from?
The toppers are created from polymer clay, my favourite brands is Fimo, once the clay is baked it transforms into a hard durable plastic like material, as long as your topper isn`t dropped it will last forever as a lovely keepsake.
 
Are the toppers safe to place on a cake?
Yes, Polymer clay is non toxic, Fimo conforms to the european standard EN 71 part 5 and bears the ACMI seal AP Non toxic.
 
How tall are the toppers?
The toppers are approx 5 inches tall, they can either be free standing or mounted on a base in chosen colour & diameter to compliment your cake, names & dates can be added at no extra charge.
 
How do I place an order?
Please visit the "Contact us" page and complete the form, on receipt of your enquiry I will contact you by email to discuss your commission further.
 
When do I need to pay for my topper?
A non refundable 30% deposit is required to book your commission and secure your date in the diary, your deposit can be paid directly through the web site.
 
When will the balance be due?
On completion of your topper I will email final pics for your approval, the balance can then be paid through the website as before, your topper will be promptly dispatched for next day delivery.
 
How soon do I need to book my topper?
Please give as much notice as you can to save dissappointment as the diary fills rather quickly, I am taking bookings now for 2014.
 
How do I send pics & details for my topper?
You can send the pics that I will require to work from & personalise your cake topper by email to julie.patchouli@hotmail.co.uk  I will liase very closely with you by email throughout the creation of your topper.
 
When will I receive my cake topper?
Patchouli cake toppers are created in date order
You will receive your cake topper at least 2 weeks before your celebration date.
 
How will my cake topper be packaged?
Your topper will be carefully wrapped & protected in bubble wrap and packed in a strong double walled cardboard box, polystyrene packing peanuts are used to prevent any movement with in the box, All orders are sent by special delivery, gauranteed to reach you by 1pm the next day, a signature will be required on receipt, Your topper will be insured, tracked & traced.
 
How soon do I need to provide the pics & info needed?
where ever possible 6 weeks before your celebration date would be advisable.
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